Privacy Policy

Vendly POS Software

Vendly (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data of users (“you,” “your”). This Privacy Policy explains how we collect, use, store, share, and protect information when you use Vendly, accessible at https://vendly.life (the “Service”).

By using Vendly, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal data:

  • Name
  • Email address
  • Phone number
  • Business name and address
  • Login credentials (encrypted)

1.2 Business & Transaction Data

As a POS platform, Vendly processes:

  • Sales and invoice data
  • Inventory records
  • Tax and pricing details
  • Customer details entered by merchants

Vendly does not own this data.

1.3 Technical Information

We may collect:

  • IP address
  • Device information
  • Browser type
  • Log files and usage data
  • Cookies and similar tracking technologies

2. Purpose of Data Collection

We collect and process information to:

  • Provide and operate the Vendly Service
  • Create and manage user accounts
  • Process payments and subscriptions
  • Provide customer support
  • Improve product features and performance
  • Ensure security and prevent fraud
  • Comply with legal and regulatory requirements

3. Legal Basis for Processing

Vendly processes personal data based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

4. Cookies Policy

Vendly uses cookies and similar technologies to:

  • Maintain user sessions
  • Improve performance and usability
  • Analyze usage trends

You may disable cookies through your browser settings; however, some features may not function correctly.

5. Data Sharing & Disclosure

Vendly does not sell personal data.

We may share data with trusted service providers as necessary to operate the Service.

6. Data Storage & Security

We implement reasonable security practices as required under Indian law, including:

  • Secure servers
  • Encryption of sensitive data
  • Access controls and authentication
  • Regular security monitoring

Despite best efforts, no system is completely secure.

7. Data Retention

We retain personal data only for as long as:

  • Necessary to provide the Service
  • Required by applicable laws (including tax and accounting laws)
  • Needed to resolve disputes or enforce agreements

Upon account termination, data may be deleted or anonymized, subject to legal requirements.

8. User Rights

Subject to applicable law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of data
  • Withdraw consent
  • Request data portability (where applicable)

Requests can be made by contacting us at support@vendly.life.

9. Merchant Responsibility for Customer Data

If you use Vendly to collect personal data of your customers:

  • You act as the data controller
  • Vendly acts as a data processor
  • You are responsible for obtaining lawful consent from customers

Vendly is not responsible for how merchants use customer data.

10. Children's Privacy

Vendly is not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors.

11. Cross-Border Data Transfers

Data may be stored or processed on servers located in or outside India.

Vendly ensures reasonable safeguards for cross-border data transfers in compliance with applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Material changes will be communicated through the website or application. Continued use of the Service constitutes acceptance of the updated policy.

13. Grievance Officer (India Compliance)

In accordance with the Information Technology Act and applicable rules:

14. Contact Us

For privacy-related questions or concerns:

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